Providing Daily Walmart News to the Supplier Community
The Baltimore Sun reports that, according to ForeSee’s Top 100 E-Retail Satisfaction Index, Walmart offers consumers a more satisfying online shopping experience than Target. Amazon, however, continues to lead online retailers in customer satisfaction.
The Telegraph reports that Asda may add holograms to its sales staff. Asda has already tried virtual assistants in its shops to the satisfaction of its customers; Now the chain is considering expanding the program. Hologram sales assistants advise customers of sales and promotions and can also be programed make product suggestions.
ITWeb.com reports that both Walmart and eBay have developed new search engines designed to help them better compete with Amazon. Walmart’s difficulty in translating its brick & mortar success to online sales led it’s @WalmartLabs to design a new search engine in hopes of making it easier for customers to find products for at Walmart.com.
Ars Technica recently ran a post by Sean Gallagher on the potential for hackers to exploit Walmart’s new payment option. Walmart notes that it already expects 20% of individuals placing an order to never show up to make payment. (Perhaps this is a “wait and see” matter. Should be interesting! –L.P.)
Mobile Commerce Nearly Doubles to 13.3 Percent of Online Retail Sales Rising Consumer Sentiment Driven By Improving Online Experience ARMONK, N.Y., May 2, 2012 /PRNewswire/ — The U.S. retail industry saw continued growth in online and mobile buying trends in the first-quarter, driven by today’s rising digital consumer marketplace. According to the IBM (NYSE: IBM) [...]
Wireless Carriers Expand Distribution to Give Customers More Options for Wireless Service CHICAGO and LITTLE ROCK, Ark., April 30, 2012 (GLOBE NEWSWIRE) — U.S. Cellular (NYSE:USM) and Alltel Wireless have joined together to begin offering U Prepaid, a no contract wireless service, in select Walmart Stores, Inc. (NYSE:WMT) in local communities across 18 states beginning [...]
Practical Ecommerce reports on Bizrate Insights survey on customer interaction with Pinterest and similar social media networks: 32% of survey respondents reported purchasing a product after seeing it on Pinterest or other photo-based social sites.
BtoBOnline.com reports on ways that businesses are using Pinterest to not only reach consumers, but other businesses. Major players, such as the Wall Street Journal and GE, highlight graphics, products and people with specialized Pinterest boards. Pinterest allows these companies to reach out to decision makers via photographs and images that capture their attention. . [...]
Asda has begun trials of “contactless payments” in various stores across the UK, according to several media reports. Contactless payments allow consumers to wave or tap a card containing a RFID chip against a terminal, quickly authorizing payment. Customers do not need to provide a signature and neither customers nor store employees need to “swipe” [...]
Supermarket News reports that during a recent panel discussion at the American Bakers Association Convention, Sam’s Club executive Shawn Baldwin mentioned the positive effects that Pinterest, a new social media network, is having on Sam’s Club. Recently a recipe that incorporates Sam’s Club ingredients attracted a “surge of interest,” with Baldwin remarking: “If you really [...]
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